Tag Archives: Long-Distance Moving

Our COVID-19 Response

Our COVID-19 ResponseTo our valued customers:

As the coronavirus (COVID-19) continues to disrupt daily life, Pony Express Moving Services wants to assure homeowners and business customers that we are taking steps to help our employees and customers stay safe and healthy.

Open, Fully Staffed, and Ready to Help the Communities We Serve

We know many of you are working from home and self-quarantining.

Pony Express Moving Services is ready to help with service anytime you need us. We’re still operating under our normal hours of operation. We’re carefully monitoring the COVID-19 situation and strictly following government health and safety guidelines to minimize the spread of the virus and protect our customers and employees in every community we serve.

Our Movers are Essential Service Providers

All Pony Express Moving Services movers who visit your home or business will adhere to our high standards of cleanliness, safety, and hygiene before, during, and after every service visit.

In order to ensure maximum effectiveness, we’ve instructed our service technicians to uphold and enhance our already strict cleaning and disinfecting measures to ensure the safest possible work environment. Additionally, we’re following CDC (Centers for Disease Control) guidelines designed to stop the spread of the virus, including:

  • Wearing personal protective equipment
  • Eliminating physical contact, including handshakes. We’ll use only non-contact methods of greeting
  • Maintaining effective social distancing all the time
  • Washing hands thoroughly with soap and water for at least 20 seconds at every opportunity
  • Using hand sanitizer
  • Using disinfectant products to ensure touch-points are clean in work-spaces, vehicles, and on equipment
  • Sanitizing shared-use devices such as tablets and clipboards; customers should consider using their own pens to sign paperwork

Customer Service

Our customer service department is fully staffed to assist you with scheduling service calls, answering questions and meeting all your needs. We have implemented the following additional precautions to ensure a safe experience and excellent service.

  • Our customer service representatives and service technicians will ask if anyone is symptomatic of illness.
  • We’ll honor special requests from customers seeking to maintain a safe distance from our service technicians.
  • Pony Express Moving Services personnel are always aware of the risks and symptoms of illness. Any employee feeling potential signs of the virus will stay home and seek a professional medical evaluation.
  • You can count on all of us at Pony Express Moving Services to conduct ourselves with the highest level of professionalism and dependability throughout this health crisis.

Please contact us if you have concerns about specific Pony Express Moving Services safety precautions, procedures, or hours of operation. Please note that the COVID-19 situation is changing rapidly. Accordingly, Pony Express Moving Services must adjust its processes to best serve our communities and ensure the safety of our employees and customers.

Long Distance Moving and Family Life

Long Distance Moving

long distance moving

Long distance moving

Sometimes, circumstances dictate when the whole family can move together.  Maybe your spouse transferred jobs, but you haven’t yet sold the house or you want the kids to finish the school year before the moving company moves everything to your new home.  Maybe you are embarking on a long-distance romance until you decide where you both can reside together.  Today with technology, living apart doesn’t have to intervene with your relationship or family life.  Of course, you’ll miss the proximity you once shared, but you will survive by making these temporary accommodations.

Plan Frequent Visits

Depending on how far apart you’re living from your spouse or family, try to schedule frequent visits at either location.  Seeing each other happy in familiar and new settings will comfort you and also excite you about the future when the movers will bring your belongings and help you settle into your new surroundings with your loved ones.  The anticipation for in-person visits will guide you through the difficult and lonely times.

Keep Communication Lines Open

Staying connected is vital when you’re living apart.  Schedule a definite time during the day when you talk on the phone, Skype or FaceTime with one another, so you’re up-to-date on daily happenings and when you need a friendly face to wish you a goodnight.  Social media channels offer the chance to share daily life and milestones as well as how you’re feeling.  Use e-mail to communicate about issues regarding your house sale, potential neighborhoods to live in and when, finally, to contact the moving company.

Stay Busy

If you keep busy by participating in activities or joining clubs in your new neighborhood, you’ll feel less lonely and will meet new friends, learning about your new locale.  When loved ones join you, and the movers transport you all to your new home, you’ll be able to introduce them around the neighborhood like you’ve lived there forever.

Establish Rules

Before the separation occurs, go over any rules to keep during your time apart.  Whether it’s how to maintain the household, staying faithful to your partner or how much money to spend on what and when, you must discuss.  If you share children, it’s even more tantamount to establish rules, follow routines and keep discipline consistent.  Remember that until the moving company reunites you that the parent who’s the primary caretaker now must make decisions about daily life with the kids and their partner must respect and understand this.  Moving decisions may also fall into that person’s lap, too.

Understand Each Other

During this transition period and temporary separation, emotions will be hard to harness and will cause occasional misunderstandings.  The best thing you can do is express understanding and reassurance, talking about anything that’s bothering you.  Clearing the air and not allowing concerns and fears to fester will strengthen your relationships.  Some children will need constant reassurance that the situation will improve, won’t last forever and that your family is a strong, loving one.  Once the waiting period is over, contact Pony Express for all your long distance moving needs.  Being reunited will feel so good!